Once again, an incredible well-run, well-organised weekend: thank you! Please convey the OCC’s thanks and my heartfelt appreciation to all the staff, from Trina in Reception to Paul and his amazing team in Catering and the Bar: everyone who attended was bowled over by the friendliness and efficiency of all involved.
I will be in touch again, I wanted to ask you to please pass this on to all the staff, both the backroom guys we never saw and also the front faces who served us so well.
Jenny, OCC Awards
Please pass on my compliments to the highly charismatic barman who never forgets a face! He looked after everything whilst I attended the OCC AGM / dinner last weekend. All the staff were highly attentive and especially during the main meal looked after my needs exceptionally well.
With members whose days are spent sailing the world’s oceans and exploring unusual and isolated anchorages, there was some trepidation when the announcement was made that we would be using a Business School for our upcoming Awards event. HMS Victory would have been a preferred choice!
However, the survey done immediately after our weekend event virtually demanded that we return.
Fantastic surroundings, spectacular venue. Incredibly friendly and efficient staff. Amazing Dinner. Nothing was too much trouble. Reasonable budget, great rooms, easy parking. And wifi!
These are just some of the comments from our members: we will be back!
Ocean Cruising Club
Just a quick note of thanks to yourself, Paula, Jen, Ken and all the other staff at Greenlands for your hard work in making our event run really smoothly over the last few days. Our delegates were really impressed with the standard of your facility, the comfort, amazing food and friendliness of all your staff. Please do pass on my thanks.
I just wanted to send you a note to thank you so much for all your help and support in organising our management team event. This went really well and was due to your dedication to our event. I really appreciated the fact that you were on hand the two days we were there to help with any additional needs and often came across to our meeting room to respond to requests at very short notice, which you did in a really timely manner. It was such a relief to have your support, which meant that I didn’t have to worry about arrangements and could concentrate on participating fully at the event.
The organising of the Pavillion Restaurant for our Murder Mystery evening was fantastic. The room looked lovely, and was the perfect setting, as you suggested. You completely took charge of the outside contractors who arrived for the Murder Mystery evening so I didn’t need to be bothered with this, again a great help. You also arranged for us to have specific spirits (not normally part of the package) for our pre-dinner drinks, and anything a bit out of the ordinary for other parts of our event (as seems to happen with all our events) you took in your stride with a smile. I’d also like to thank Paula as well, who picked up messages for you and passed them on promptly and seemed to be aware of the status of our requests at any given time. You all work really well together as a team.
Your hard work and dedication to making our event a success really paid off and everyone enjoyed themselves immensely, despite the fact that it was a work meeting.
I also wanted to say that all the staff we encountered were really helpful and on the ball in respect of all our questions, in particular the gentleman on the desk who dealt with me when I arrived the night before. He knew all the arrangements for our event the following day, despite the fact he wouldn’t be there and gave me useful information on how to access the meeting room the following morning for taking materials across in the car, and more general information about my stay there that night. The bar staff were more than accommodating in opening slightly early when our meeting finished and people wanted a 30 mins break with each other socially before going back to their rooms to change for the evening event.
Once again, I’d really like to thank everyone at Greenlands for making our event as stress free and enjoyable as can be.
We got married at Greenlands on May 25th 2013. We really wanted the setting to our wedding to be along the River Thames and have a licence to hold the ceremony in the same venue as the celebration. We visited lots of venues but the moment we drove up the driveway to Greenlands we knew that we had found the ideal place. The house is beautiful and the grounds took our breath away. What made our decision even easier was the attitude and the dedication that we received from Paula and Derreck. In our initial sessions we knew that Paula and Derreck knew exactly what our vision for our big day was and we felt like it was the only thing that they had to do for the next year!! The communication was fantastic throughout the planning process, and the attention to detail from ensuring our other suppliers were contacted to the menu tasting was brilliant. When the big day finally arrived as a bride and groom we were completely relaxed and had no worries at all, Derreck had everything in hand. The team was highly organised and were just as excited for us as our invited guests were! The venue looked fabulous and felt like it was all ours for the enitre weekend. The arrangement Greenlands made with Hobbs of Henley was awesome, we wanted to incorporate the river into our day and this arrangement was brilliant. The food was magnificent, and cooked to a very high standard. Our guests had an amazing day and continue to tell us how beautiful the venue and how great the day was! For us, our wedding day was perfect – helped in massive part by the staff at Greenlands.
Becky and Michael Whitfield
Dear Paula and Dereck,
We really can’t thank you enough, not just for being so accommodating with us, especially at any tricky times, but for being such lovely people to work with! Nothing was a problem even for your staff which made for a super relaxing and enjoyable time for us, with a lot less pressure.
We had such a wonderful evening, although it seemed to disappear in a snip, which was all down to you! And, it was a huge success. We think we have made a little over £8,000 which exceeds last year’s! We couldn’t be happier, plus everyone seemed to be in great spirits and have paid us many compliments since and on your stunning venue.
Thank you so very much again and we really do hope to work with you on another project, if you’ll have us!!
Diamond Danesfield School Ball 2013
From the moment we began to arrange our conference Henley were both professional and friendly. Nothing was too much trouble and the conference room and catering was exceptional. We would not hesitate to arrange our next conference with Henley Business School.
Everyone thought the venue was fantastic (we have been in the Great House at Sonning and Hotel du Vin for the last seven trainings). I and the other presenter were especially impressed with the IT in the plenary room. Everything worked, first time. And I can assure you that this very rare. The rooms were just right. The syndicate rooms the right size. The meals were spot on, and nice to be in the presence of other groups. Coffee on demand, is a MAJOR plus. Your reception desk staff were kind and particularly helpful. And the view, well that was something special (and I say that as someone how has lived in Henley for 14 years).
Local Content Solutions Ltd
Firstly I would like to thank you and Dereck and your team for hosting our May Ball at Henley Business School and yet again providing a wonderfully professional service. All the staff couldn’t do enough for us to make the evening run smoothly and I think the restaurant team coped admirably with the huge number of covers.
I’ve had so many emails already about the night and how everyone (without fail) had an amazing time and thought the venue was spectacular and the whole event very classy.
Debbie Rogers – Sir William Borlase’s Grammar School Parents Association
Exemplary customer service from Abbie Stokes and Paula Francis and nothing is too much trouble. It’s always a pleasure to hold our events at Greenlands and receive the terrific feedback from participants.
I’ve held two or three senior management meetings at Henley and on all occasions the service has surpassed my expectations. Paula did a great job each time in looking after our needs and is always friendly and helpful – an asset to Henley!
Perri Nadarajah, Personal Assistant, Paypoint
Our event went extremely smoothly and from the comments I have received, members thoroughly enjoyed themselves. We even managed Pimms on the terrace outside. You will be pleased to know the room didn’t appear over crowded and everyone fitted in quite well. Please convey our special thanks to Paul who looked after us so well all through the evening, even down to taking the group photograph, and of course the rest of the catering team. The chefs on the BBQ were so friendly and obviously good at their job. Often it is not easy to produce this kind of food well cooked. It was all delicious. Again Paula, thank you for all your help.
JC University of Reading
We have not met since my Birthday Lunch, but I feel that I must write and thank you for the excellence of the total event. The weather was fine and sunny and everyone was greeted with a glass of wine as they arrived on the lawn. Then we moved into lunch and the food was wonderful. (My friends are still talking about the Bread and Butter Pudding!) After the speeches, people were totally relaxed and enjoying the Champagne and Birthday Cake. In fact, we were quite sorry when we had to leave such a lovely party in such beautiful surroundings. Please thank all your staff for their smooth and professional service and my especial thanks to you for arranging every thing. With very best wishes to you all.
Sincerely Robert de Board
PS. Following the Party, I have received as many “Thank You” cards as I had Birthday cards!
“We held our school May Ball at Greenlands, Henley Business School, and couldn’t have picked more stunning surroundings for our event. The main house has a lovely welcoming feel and the grounds are just spectacular, reaching down to the River Thames. The events team and restaurant staff couldn’t have been more accommodating and helped our evening to run smoothly. The food was delicious and beautifully presented and the accommodation was extremely comfortable and well-equipped. We would definitely recommend the venue for any function, where after organising the event, we had peace of mind that everything would be taken care of. Thanks again to the team at Henley for making our evening one to remember. All our guests are raving about the location and say it is the best venue they’ve been to for a Ball”
Debbie Rogers, Spinfield School Parents Association, Marlow, Bucks
“I just wanted to follow up with you and say how much we enjoyed hosting our 5 event at Henley last week. We had a very good day with lots of positive feedback about the event itself and of course about the wonderful location!
From a logistical perspective everything was very well managed so thank you very much for all your support and collaboration – it made everything very easy.
The technology in the room was exactly what we needed so that was a big help in the running of the days agenda. All aspects of the catering were very well received and there were many compliments about the restaurant lunch as well as the canapés, which everybody seemed to enjoy.
Overall we are very pleased indeed with all aspects of the event and would definitely consider working with you again at Henley. THANK YOU!”
“Thank you so much for a wonderful day, everything went swimmingly! I have had nothing but excellent feedback, all the team and their partners had a great time.
Please will you pass on our thanks to the catering team, the food was superb and the team looking after us could not have been more helpful.
All in all a wonderful day, thank you so much for all your help with this, it has been very much appreciated.”
European Direct Marketing Services Company
“At Cirkle, we hold two company away days each year, so it is always a challenge to find somewhere different, close to our office, yet still with all the facilities we require.
After a long search I came across Henley Conferences. From the first contact until paying the final bill, I was extremely impressed with the service I received.
Not only was everyone friendly and welcoming, the facilities were first class and the food was delicious! All this for a very reasonable price. All in all, we had a great day and I would recommend this venue.”
“The support and service were seamless and highly professional. Our needs were anticipated, and our guests were very impressed, both with the building and its grounds, and with the lovely food. We would definitely use the Greenlands facilities again for a similar event.”
University Politics Department
“Thanks to everyone at Henley for ensuring that we had a superb day. I was very impressed with all the organisation of the whole day from the reception staff to catering staff at lunchtime.
The Restaurant Manager was especially helpful and had our tables set up with our selection of wines and again our refreshments for the boat trip. It was good to have the bar open a little earlier for us as some attendees wanted to stay on after the main events had finished.”
“We used Greenlands for a 2 day, business critical event to get 50 of our colleagues better aligned to our strategy. The venue was excellent value. Location is delightful. Meeting rooms well appointed. Catering excellent. “I cannot get my PowerPoints up” support prompt and effective. We plan to return next year.”
Chief Executive Officer
“Absolutely thrilled with the venue and the service yesterday – and lunch was great!
Not only were we very impressed but so were the attendees!
Many thanks again and we look forward to lots of future bookings!”
Business Advisor, Business Fit Club
“We were very impressed with both the venue and the service at the Business School. Our training Manager, Sarah Webb, said it was the best facility we have ever used and set a highly professional image for us.”
“Thank you for your professional approach, courteous and charming manner with which you handled our booking and communications. We were delighted with the service given through the whole evening everyone had a great time praising both the location and the wonderful food.
Once again thanks from an extremely satisfied customer.”
The Rotary Club of Marlow.
“The course went superbly and the training venue was the best ever, everyone loved the place, the pens, the sweets, the water and the lovely biscuits and beverages.
Please pass my thanks onto Peter for helping me set up this morning too, he was most helpful.”
Swan Fire Limited